ABOUT US

Our philosophy








We focus on creating customized solutions that exceed our client's expectations. Our philosophy is grounded in innovation, integrity, collaboration, and excellence. We value the dedication of our team, fostering an inclusive environment that encourages growth and creativity. We strive to build long-term relationships with clients and partners, based on trust and mutual benefit.

Mission

Provide innovative, reliable and high-quality information technology solutions that drive our customer's success.

Vision

Be leaders in the provision of outsourcing services globally, to be recognized for our excellence in innovation, customer service and results. We aspire to transform the way businesses operate, providing advanced technological solutions that anticipate and respond to changing market needs, always maintaining a focus on sustainability and social responsibility.

Our history

Novatium was founded in Argentina in 2005 and now has over 20 years of experience, focusing on providing Consulting & Outsourcing services. With a hub of more than 600 collaborators, it dynamically offers services by creating high-performance work teams that adapt to the diverse requirements of its clients. Its core business is within the IT industry, serving over 50 corporations in LATAM and Europe. Novatium stands out for its flexibility, allowing it to provide quick solutions with a high level of adaptability to its client's various needs.

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Our Differentiators

Develop Good Relationships

We work on planning a proactive and continuous relationship with our clients. Relationships are based on clearly defined communication protocols, both formal and informal, as the only way to know their thoughts, wishes, and needs at the right moment.

Leave a Mark

We know that taking care of the small details is essential and that every effort counts, so we look for opportunities to surprise our clients with innovations.

Maintain Warmth

We always seek to gain the trust of our clients by committing to them, developing our services in an atmosphere of closeness, empathy with their goals and needs, generating synergy, and long-term bonds.

Strive for Excellence

We promote innovation and continuous improvement. We enhance our client's results, quality, and service levels.

Provide Flexibility

We personalize our services based on the characteristics of each client, making them feel unique and special.

CERTIFICATIONS

Our Service Desk, as well as its personnel and tools, are rated 5 stars by the Service Desk Institute, an international organization specialized in this field, guaranteeing compliance with quality standards and adherence to best practices such as ITIL and ISO20000.


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