SERVICES

Artificial Intelligence








Novatium has developed a multifunctional bot powered by a Generative Pre-trained Transformer (GPT), designed to meet a wide range of needs, from customer service to task automation. Thanks to its versatility and customization capabilities, our bot optimizes processes, reduces costs, and elevates the user experience.

WHY AI-BOTS?

Our Artificial Intelligence-powered bot is designed to perform tasks autonomously or semi-autonomously. Its deployment automates and accelerates processes, transforming the value chain by making it simpler, more flexible, and adaptable.

Our Differentiators

Values graphic

Omnichannel

Our Omnichannel bot is designed to provide consistent and seamless customer support and engagement across multiple communication channels enhancing the overall user experience.

Values graphic

Easy integration

Thanks to our APIs, our solution can be easily integrated with the company's current systems and processes, as well as access data and services outside the company.
BOT integrations: GLPI, Invgate, Jira, etc.

Values graphic

UX module

Our solution includes a UX module that it’s customized to ensure that our clients receive the right insights, and the service aligns with the user´s needs and expectations.

Values graphic

Connected to a generative
pre-trained transformer (gpt)

Having our bot connected to a GPT offers several advantages as it enhances the bot's capabilities. We can train it to become an expert in selected use cases to streamline problem-solving and process execution.

Values graphic

Fast deployment &
on-going service support

Our solution allows a fast deployment. Depending on the complexity of the processes involved, we usually deploy the solution within 30-90 days. We also offer an On-Going service support to make sure the solution is always updated and rightly used by our clients across their organizations.

Benefits

Cost Reduction

By automating repetitive and time-consuming tasks, reducing the need for human intervention.

Improved Compliance

By following specific rules and regulations, reducing the risk of noncompliance in tasks like data handling and reporting.

Improved UX

By performing tasks at a much faster rate than humans, reducing response times and improving customer satisfaction.

24/7 Availability

By operating around the clock, providing customer support, answering inquiries, and handling tasks even outside of regular business hours.

Scalability

By handling a high volume of tasks and interactions, making them suitable for scaling operations to meet increased demand.


Boost your business with our Bot

Request a Demo